Frequently asked questions
What is TreeNav?
TreeNav is the digital side of your site: a visitor app with trails, information, directions and audio, and a content hub where your team updates content, builds trails and sees visitor statistics.
Do visitors need to download an app?
Yes, for now: visitors use the free TreeNav app for iPhone and Android. A version that opens straight in the phone's browser, with no download, is in development.
Does it work with poor signal?
Mostly. Landmark text and images are saved on the phone once loaded, so a weak signal won't stop a visit. Fully downloadable offline maps are coming next.
Which languages are supported?
Ten: English, French, German, Spanish, Italian, Dutch, Russian, Chinese, Arabic and Irish. Your content is translated automatically, and we can have key texts checked by a native speaker.
How long does set-up take?
Usually about two weeks once your content is ready. If we need to write content from scratch, we'll agree a timeline with you.
What do we need to provide?
A list of the places you want to feature and anything you already have: leaflets, guidebooks, photos, maps. We can do the rest.
Can we update content ourselves?
Yes. The content manager lets your team add or edit trails, landmarks and photos, and changes appear in the app straight away.
What statistics do we get?
Which landmarks are opened, time spent at each, trails started and dropped, distance walked, favourites and notification taps, with a downloadable PDF report.
What about privacy?
Visitors don't need an account, their location stays on their phone, and the statistics are anonymous.
How much does it cost?
From €49 a month by visitor numbers, with every feature included and no contract. Our first 10 partner sites get a free 90-day pilot.
What kinds of sites is it for?
Gardens and arboretums, historic houses and estates, nature reserves and forests, heritage towns and trails, and outdoor areas of museums.
Where do you work?
We're based in Ireland and work with sites anywhere in the world.
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